Return Policy

PLEASE CHECK SIZING INFORMATION AND CHARTS BEFORE PURCHASING!

**NO RETURNS ON CUSTOM OR PERSONALIZED ITEMS**

How to Return or Exchange an Item

Your item must be in its original, unused condition to be returned and returned at the customer’s expense, unless there is a manufacturer defect.

You must return or exchange the item within fourteen (14) calendar days of your purchase’s delivery.

Please email su*****@ri***********.com to request a refund or exchange.
Mail your returned item to:
Ride Heels Down, LLC
4115 Columbia Road
Suite 5, #192
Augusta, GA 30907
Include in your package a letter stating the reason for your return or exchange, and the original receipt.

What Can Be Returned

All unworn, unused, undamaged apparel can be returned. Some items, such as ladies underwear, cannot be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Return Timeframe

Items can be returned within fourteen (14) calendar days after delivery. Delivery date will be determined by tracking information provided by shipper.